How digital food safety diaries saved these businesses during inspections

Running a food business today means more than serving great food. Behind every plate is a responsibility to keep customers safe and to meet strict food hygiene regulations. 

Environmental Health Officers (EHOs) want to see that businesses aren’t just meeting the basics, but that they’re managing food safety consistently and effectively.

For many restaurants, cafés, pubs, and hotels, this can feel like a challenge. Paper records pile up, tasks get missed, and inspections become stressful. 

That’s why more and more operators are turning to digital food safety diaries like Hubl.

At Hubl, we’ve seen first-hand how our platform helps businesses stay compliant while saving valuable time. Below are just a few real-world examples.

Itihaas Restaurant – Achieving a 5-star hygiene rating

Raj Rana, owner of the award-winning Itihaas Restaurant in Birmingham, achieved a five star food hygiene rating after implementing Hubl into their business.

“We are thrilled to have received the highest possible food hygiene rating of five stars. This is a testament to our commitment to providing our customers with the highest quality food and service. We are grateful to the Hubl app, the FSMS document they created, and the audit from Complete Food Safety for helping us achieve this rating.”

Raj explained that Hubl transformed the way his team managed food safety records, making processes easier and more efficient than ever before. 

Alongside a tailored Food Safety Management System (FSMS) document, the restaurant could demonstrate full compliance with legal requirements.

When inspectors arrived, everything they needed was clear, accessible, and up to date. For Raj and his team, it meant peace of mind – and confidence for customers dining at Itihaas.

Matonie Hospitality / Bull & Bear – Streamlining compliance

For Matt Spencer, Executive Chef at Matonie Hospitality/Bull & Bear, the challenge was slightly different. Running a large, busy kitchen means that food safety tasks must always be managed seamlessly, even during peak service times.

“The Hubl app has been a game-changer for us at Matonie Hospitality and Bull & Bear. Managing food safety in a busy environment like ours can be challenging, but Hubl has streamlined the entire process. From temperature monitoring to allergen tracking, everything is now organised and accessible in one place.”

Matt has seen how Hubl has saved his team valuable time while giving them the confidence that they are always compliant. 

Tasks that once felt like a burden now run in the background, supported by a smart digital tool.

When the Environmental Health Officer visited, the results spoke for themselves:

“He said it was the best one of these apps that he’s seen and was really happy with it. From our point of view, it was so much easier to have everything in one place to show him. It really instilled confidence that we knew what we were doing and how seriously we take it.”

Why digital food safety diaries work

These testimonials show the real benefit of moving away from paper-based systems.

Digital food safety diaries:

• Keep all records organised and accessible in one place.

• Make inspections less stressful by ensuring everything is ready to show.

• Save time on routine checks and admin.

• Provide confidence to EHOs, teams, and customers alike.

Food safety will always be at the heart of hospitality. But with the right tools, it doesn’t have to be complicated. 

For Itihaas and Matonie Hospitality/Bull & Bear, and numerous others, Hubl has made inspections easier – and helped them achieve and maintain the highest standards.